Frequently Asked Questions

Frequently Asked Questions

Can’t find what you’re looking for? Get in touch — we’re happy to help.

Where is H.E.M.E. located?

We’re based at 20 Hawkins Place, Emerald, QLD 4720. We service clients across the Central Highlands, Bowen Basin and surrounding regions including Fitzroy, Darling Downs, Mackay, Central West and South West Queensland.

Our workshop operates Monday to Friday, 7:00am to 4:30pm. Contact us outside of these hours and we’ll get back to you on the next business day.

Yes. We’re happy to assess your requirements and provide a free, no-obligation quote. Get in touch via our contact page or call us directly on (07) 4982 3001.

H.E.M.E. primarily services the mining, civil and agricultural industries across Central Queensland. We also work with government and defence-related projects. If you’re unsure whether we can help, just ask — we’ve rarely met a job we couldn’t tackle.

We’re a full-service engineering and fabrication business. Our capabilities include metal
fabrication, CNC machining, fitting, sandblasting, painting, hydraulic cylinder repairs, line
boring, Non-Destructive Testing (NDT), conveyor pulley fabrication and lagging, spray
welding and more. Visit our Facilities & Equipment page for a full overview.

Yes. H.E.M.E. holds ISO accreditations in Safety, Quality and Environment — reflecting
our commitment to high standards across every aspect of our operations.

Absolutely. We’ve worked with some of Australia’s largest mining companies including BHP Billiton, Rio Tinto and Wesfarmers Curragh on major projects. Our facilities are purpose-built for heavy industry and we have the equipment and experience to take on complex, high-specification work.

Turnaround time depends on the nature and scope of the work. We’re well known for fast response times and our ability to work to tight deadlines — including shutdown and breakdown situations. Contact us to discuss your specific timeframe.

Yes. Custom design by application is one of our core strengths. We work with clients to design and manufacture components and equipment to their exact specifications, with a focus on low-cost manufacturing and lasting performance.

Yes — we welcome enquiries from new clients across all industries. The best place to start is our contact page or a phone call to the workshop.

Still have a question?

Our team is happy to help. Give us a call or send through an enquiry and we’ll get back to you promptly.